What Clients Say?

I would just like to thank you for the excellent service your team provided. I emailed in a booking yesterday afternoon when my laptop crashed, and the engineer came today to the house, fixed the problem and got laptop up and running again really quickly, and gave loads of advice, Thank you.

H Williams

Stonehaven
A reliable repair service is hard to find but these guys rock. They’re very professional and helpful. They kept me update throughout the entire process of my computer being fixed through to the engineers arrival and what he was doing to my computer. Highly recommended.

D Watts

Perth
We used the services of Mobile Computer Support for the first time last week. We have found Stuart totally trustworthy and reliable, always willing to go the extra mile and is extremely patient with those who are not necessarily very computer literate, like us. Nothing is too much trouble for him. Without any hesitation whatsoever, we would recommend Mobile Computer Support to anyone, whether a small business company or a private individual at home and on several occasions have done so, and will continue to do so.

P Thomson

Huntly
To who it may concern, Over the past ten years I have utilised a number of IT people to help me out when I have had problems, all with varying degrees of success Luckily for me I came across Mobile Computer Support and have had excellent service since. As an independent contractor I rely heavily on my system at home and as with most people, I cannot be without a computer setup which works efficiently. They have always responded quickly and sorted out all my problems, big or small and do it well, plus arranging visits is always straightforward. No problem appears to be unsolvable and even if your computer requires to be taken away, its back within 24hrs. Advice and discussion is always available even if its not a direct computer issue. I would recommend them to anybody who requires efficient and competent IT solutions.

L Walker

Aberdeen
I had a log on problem with my laptop and called Mobile Computer Support. Thanks to telephonist that took my call and the tech guy who did the repair I was back in service within 24 hrs. During the repair the tech also advised me on a few issues i've had since i purchased the computer.
I would recommend contacting this company for professional, conscientious and honest service and support. My laptop had many problems but my technician corrected each obstacle with such expertise and patience that I had to share my experience with others. I have never experienced such care and attention from any customer service department.

J Knotts

Westhill
I have never before had better service from a computer company than yesterday! I was helpless and Stuart solved my seemingly simple problem and showed me how my computer could function even much better by what he called "cleaning it up." He set to work, carefully, thoroughly calmly and without haste. It was a pleasure to experience such service, Thanks Stuart

M Banks

Aberdeen
I can' tell you how grateful I was when you came to visit my poorly computer, not only that but you went over and above what we expected in the way of service, on top of this you are well worth the money for the service you provide.

M Tapp

Banchory
I have never before had better service from a computer company than yesterday! I was helpless and Stuart solved my seemingly simple problem and showed me how my computer could function even much better by what he called "cleaning it up." He set to work, carefully, thoroughly calmly and without haste. It was a pleasure to experience such service, Thanks Stuart

T McDonald

Forfar

Our Services

We are one of the top computer and laptop repairing service providers covering Aberdeen, Angus, Dundee, Perth & Moray and repair your system at your home or office at some of the cheapest prices in on the market. We will never ask to remove your equipment from your home or business and are confident you will not find a better company for Computer Repairs and Business Computer Support with the same level of after care as we offer.

Laptop Computer Repairs

Our Laptop Computer Repairs are performed in your home or business, we never charge for callouts and provide a strict no fix no fee policy, we will never take your your equipment offsite.

Business Computer Support

Business Computer Support are performed Onsite in your business, we are confident you will not find a better company for Business Computer Support with the same level of after care.

Same Day Laptop Repair

Sameday Laptop Repairs are performed Onsite in your business, we are confident you will not find a better company for Sameday Laptop Repairs with the same level of after care.

Home Laptop Repairs

Business Computer Support are performed Onsite in your business, we are confident you will not find a better company for Business Computer Support with the same level of after care.

Computer Troubleshooting

Computer Troubleshooting is performed in your home or business, we never charge for callouts and provide a strict no fix no fee policy, we will never take your your equipment offsite.

Network Problems

Network problems are repaired onsite in your business, we are confident you will not find a better company for Network Computer Support with the same level of after care.

Computer Problems & Troubleshooting

Most problems are software problems but some are definitely hardware problems, some can be caused by one or the other. Knowing where to start troubleshooting your computer problem can save you lots of time. If you’re lucky, your problem is a software problem that can be easily resolved by running a repair utility or uninstalling and reinstalling if it’s a desktop app or logging off and on again if it’s a cloud app. To keep problems away, keep your software updated. To keep your computer clean and in good shape, pay attention when things seem weird so you can start troubleshooting before it ruins your day.

Applications Running Slowly

When applications slow down or hang it could be due to any number of causes. But the most common relates to processing power and memory.

Computer memory or random-access memory is used to store data temporarily while programs are running. The recommended amount for Windows users is 2GB or more but a higher number is ideal. In fact, the more memory you have the more programs you can run concurrently.

RAM does not necessarily speed up a computer but it can make applications and programs run better. So yes, its commonly associated with performance and speed.

Computer Running Slow

Software Troubleshooting: Could be malware, too many start-up items on Windows or build up of temporary files.

Hardware Diagnosis: Could be that the hard drive is fragmented or starting to fail, not enough RAM or an old CPU

Hard Drive Failure

A hard drive failure can lead to serious problems. The good news is that hard drives are easily replaceable. The bad news is that the data stored on said hard drive can become corrupt or lost forever.

This is not a big deal if you are talking about program files that can be easily recovered. But when it comes to personal documents photos and important data it is a huge problem. This is all data you cannot easily duplicate.

It is recommended that you keep backups of your most important files. A hard drive can fail at any time and it can happen with both old and new drives. Worse yet failure rates differ depending on the type capacity and brand of a drive.

You never know when a hard drive failure will happen so preparation is essential.

Malware Infections

Malware is a type of software that can damage or disable computers and related systems. It has to be installed on a computer before it can cause problems. However, this can happen much more quickly than you think.

For example, just downloading a file from a website could result in malware on your computer. Once opened it can damage files and it can even slow down your computer by using up valuable resources.

Missing DLL Files

Another standard system issue again with Windows based operating systems is a DLL error. This means a DLL file is either missing or corrupt. Files ending with .DLL are dynamic link library files.

They hold many codes procedures and instructions for programs. They exist to tell the operating system how to deal with certain applications. Several programs can also open them at once improving memory conversion.

These are necessary system files and when they are missing or corrupt bad things happen. This is unfortunate and common because there are so many of them.

Internet Connection Problems

Internet or network connectivity issues can stem from many problems. First there could be something wrong with your ISP or internet service provider. Then there are DNS servers you must connect to which can also encounter issues. Finally, there is your local hardware which includes your router computer and network software.

Luckily Windows has a troubleshooting tool that can help identify network connection issues.

Applications Won’t Install

There are many reasons why an application might not install on your computer. The most likely of which is that your computer and its software are not compatible with said application.

There are minimum system requirements to run everything from a simple program to a hardware-intensive game. If your computer does not meet these needs you can experience a slowdown and sometimes the app will not even run.

Other issues that can prevent installation are hardware failures storage space and missing files. Missing files can also be system files like DLLs and .NET framework content.

The Blue Screen of Death

The “Blue Screen of Death” is a Microsoft Windows-related STOP error. Usually it indicates a serious problem most likely hardware or driver related. It’s often accompanied by an error code that you can reference to find out what happened. In fact, many places offer a list of these error codes for you to look up.

Strange Noises

Computers are never silent. At any given time, multiple functions take place that can cause noise. Mechanical hard drives and optical disk drives for instance make a distinct noise when powering up and when they are in use. Cooling fans can also make noise as they spin. Graphics cards or GPUs also have a fan that turns as they heat up.

Many of these components can make strange noises as they fail or begin to age.

Frozen Computer Screen

During a severe failure usually related to hardware a computer can freeze or lock up. But this can also happen due to software problems too so never rule it out.

Most of the time you can remedy this by opening the Windows task manager and force closing the problematic application. Other times the computer will lock up completely and the only way to fix it is to reboot the machine.

Overheating Problem

As power flows through the parts inside a computer are used, they heat up. It’s natural. This includes the CPU hard drives graphics cards the power supply external and internal drives and even the motherboard.

Some of the components can operate fine under a little warmth. When the heat inside a computer grows too high it can cause serious failures and it can even damage components. That is exactly why a processor has its own cooling fan. The same applies to a graphics card or power supply. These components need to stay within a reasonable temperature range.

You never want components to overheat.

No Fix No Fee Protection

We are so confident with our service that if we can’t fix the problem, you don’t pay. All repairs come with a 30 day guarantee.

Quick Repair Process

Our company is reliable, and our work is trusted by hundreds. We provide worry-free service you can always count on.

30 Days Warranty

This means if you have a recurring problem, just pick up the phone or email us and we will repair it free of charge.

Multi Brand

Computer Repair Services

Life without our Pc’s, laptops & printers is just unimaginable! So if these are ailing with hardware or software issues and you are wondering who will fix my PC instantly Our certified experts will resolve them all. From computer repair services, laptop repair services to printer repair services Our expert shall detect all concerns and accomplish everything from software installation to motherboard repair.

Our main coverage areas are Aberdeen, Alford, Ballater, Banchory, Balmedie, Bankfoot, Blairgowrie, Brechin, Carnoustie, Coupar Angus, Dundee, Dunkeld, Dyce, Edzell, Ellon, Forfar, Huntly, Insch, Inverbervie, Inverurie, Keith, Montrose, Oldmeldrum, Perth, Portlethen, Stonehaven, Strathdon, Turriff and Westhill

We only offer onsite computer services within your home or business, we will never remove your equipment offsite, this protects us and best of all you know your data is safe at all times and if you wish you can even watch us repair your equipment

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